Frequently Asked Questions

Reservations and Check-in

How can I book an apartment?
You can book directly on our website or through platforms such as Booking or Airbnb.

What time can I check in and check out?
Check-in is from 3:00 PM and check-out is before 11:00 AM.
Contact us if you need flexibility.

How do I access the apartment?
We offer self check-in with a personalized code that you will receive before your arrival.

Services

Are bed linen and towels included?
Yes, everything will be ready for you upon arrival.

Is there Wi-Fi in the apartments?
Yes, we offer free high-speed Wi-Fi in all accommodations.

Are pets allowed?
No, pets are generally not allowed. Contact us if you have a special case.

Is parking available?
There is a private parking lot next to the apartments (Garaje Mediterráneo).
Street parking is also relatively easy to find.

Stay and Comfort

Can I request additional cleaning during my stay?
Yes, we offer extra cleaning service upon request.

Is there a baby cot or high chair?
Yes, you can request them free of charge, subject to availability.

Can I smoke in the apartment?
No. All our accommodations are smoke-free, including electronic cigarettes.

Other

Can I take the personalized glass bottle with me?
The bottle is intended for use during your stay.
If you would like to keep it as a souvenir, you can purchase it for €20.

Where can I find recommendations for restaurants or activities?
On our “Formidable Experience” page, you’ll find a selection of the best in Valencia.